AI agents for scam and authorized fraud reviews

Assess scam evidence

A payment record tells only part of the story. Bretton brings customer activity, payment context, and beneficiary risk together for impersonation and social engineering reviews, so investigators can assess what happened with the evidence in one place.

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Trusted by OCC, FDIC and Fed regulated institutions

  • Independent model validation
  • SOC 2 Type II
  • Zero-data retention
  • Enterprise deployment infrastructure
Scam and authorized fraud reviews ROI estimate

What could you get back?

Model time returned from timeline reconstruction, payment and beneficiary research, and case drafting. This estimates operational capacity, not fraud losses prevented, reimbursement savings, or funds recovered.

Illustrative estimate based only on the assumptions you enter. It is not a guarantee of savings or performance.

Hours returned / year
2,100
Annual capacity value
$136,500
How it works

Reconstruct the payment story

Scam reviews can stall across customer conversations, payment systems, and beneficiary research. A successful login does not settle who initiated a transfer or whether they had authority. Bring the chronology and source evidence together before the team decides how to respond.

1

Capture the report and timeline

Assemble the customer's account of the scam, relevant communications, payment dates and amounts, and available account activity. Record when the bank received notice and surface urgent review needs under its procedures.

2

Establish who initiated the transfer

Compare the customer report with available payment and access records. Distinguish a customer-induced payment from a fraudster-initiated transfer, and flag unclear or conflicting authorization evidence for review.

3

Examine beneficiary and payment context

Review available beneficiary details, changes to payment instructions, prior payment history, and the stated reason for sending funds. Connect impersonation or social engineering indicators to the supporting evidence.

4

Prepare the response assessment

Draft a cited chronology, findings, and unresolved questions. Your team determines applicable protections, customer communications, recovery steps, and any financial-crime escalation. Bretton does not make reimbursement decisions or guarantee recovery.

FAQ

Questions your team will ask

Bretton supports reviews of authorized payment scams, impersonation, and social engineering. Configure the assessment around the customer activity, payment context, and beneficiary evidence available to your bank. The workflow prepares the case for your investigators rather than assuming one outcome for every scam type.

Fraud

See how Bretton prepares a scam assessment.

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